Tile FAQs
The questions Sydney tile buyers ask us most - costs and pricing, quotes and samples, delivery, installation and care, and choosing the right tile for the job. Can’t find your answer? Just ask us or request a quote.
Buying & quotes
Q.01How do I get a price, and why is it “request a quote”?
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All of our prices are on request. Tile pricing changes with range, format, finish, stock and quantity, so rather than show out-of-date figures we give you an accurate, current price for exactly what you need. Just add the tiles you like to your quote and submit it, or request a detailed quote, and we’ll send pricing, availability and freight back to you - usually within one business day.
Q.02Can I get samples before I commit?
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Yes - and we strongly recommend it. Tile colour and finish shift a lot between a showroom light and your own home, so seeing a sample in your space, in natural light, makes all the difference. Add the tiles to your quote or contact us and ask for samples, and we’ll arrange them. You’re also very welcome to view the full range at our Sydney showroom by appointment.
Q.03Are these designer tiles, or a retail line?
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Yes - these are the genuine designer ranges the trade buys: the same porcelain, stone and Onix glass mosaics, presented for retail. As an authorised reseller we offer them with samples and Sydney-wide delivery for homeowners, renovators and designers - the same stock and quality, with retail service.
Q.04Can tradies and builders order from you?
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Absolutely - builders, tilers, designers and developers are very welcome, and a big part of who we supply. Because we buy trade-direct, we’re set up for trade quantities, project pricing and reliable supply. Get in touch with your project details and we’ll look after you.
Q.05Do you do commercial projects?
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Yes. We supply tiles for commercial fit-outs, hospitality, multi-residential and developer projects across Sydney, with the volume, consistent batching and project support these jobs need. Send through your specifications or drawings and we’ll put together pricing and lead times. Larger or staged supply is no problem.
Q.06Can you match a tile I saw somewhere else?
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Very often, yes. If you’ve seen a tile you love - a colour, format or finish - send us a photo or the details and we’ll find the closest match across our ranges, or source it for you. With the depth of stock behind us, there’s usually an excellent option. Just reach out via our contact page and we’ll take it from there.
Costs & pricing
Q.07How much do tiles cost per square metre in Sydney?
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As a rough guide, budget ceramic wall tiles start around $25-40/m², good mid-range porcelain runs about $40-80/m², and premium large-format, marble-look and designer porcelain typically sits around $80-150/m² or more. Natural stone and glass mosaics are usually higher again. Format, finish, brand and quantity all move the price, which is why we quote each project individually - add the tiles you like to a quote and we’ll send exact, current pricing for what you need.
Q.08How much does it cost to tile a bathroom in Sydney?
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For a typical Sydney bathroom - around 15-25m² of tiled surface once you include the floor and walls - the tiles themselves commonly land between roughly $800 and $3,000 depending on the range you choose. On top of tiles you’ll have waterproofing and tiling labour, which a licensed tiler quotes separately. We supply the tiles and can help you estimate quantities; tell us your rooms and rough sizes and we’ll price the tiles precisely.
Q.09How much does tile laying / installation cost in Sydney?
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Tiling labour in Sydney generally runs from about $60-120/m², higher for large-format tiles, intricate patterns like herringbone or mosaics, and walls or waterproofed wet areas. We’re a tile supplier rather than an installer, but we can point you to experienced Sydney tilers and make sure the tiles you choose suit your budget and installation.
Choosing tiles
Q.10How many tiles do I need, and how much wastage should I allow?
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Measure the area in square metres, then add around 10% extra for cuts, breakages and offcuts - closer to 15% for large-format tiles, diagonal layouts or patterns like herringbone. That spare also comes from the same batch, so you’ll have matching tiles on hand for any future repairs. Send us your measurements and we’ll help you calculate quantities when we quote.
Q.11What’s the difference between porcelain and ceramic?
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Both are fired clay, but porcelain is made from a denser, more refined clay fired at a higher temperature, which makes it harder, less porous and more water- and frost-resistant. That’s why porcelain suits floors, wet areas and outdoors, while ceramic is a great, often more affordable choice for walls and splashbacks. We’ll always point you to the right body for the job.
Q.12What slip rating do I need for a bathroom, pool or outdoor area?
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As a guide, aim for around R10 (or P3+) on a bathroom floor, and a higher R11-R12 (or P4-P5) for pool surrounds and outdoor paving where bare, wet feet are common. Walls don’t need a slip rating, so you can use a polished tile up high. Tell us the space and we’ll steer you to a compliant, comfortable finish - there’s more detail in our bathroom and pool guides on the blog.
Q.13What is a PEI rating, and which do I need?
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PEI is a tile’s surface abrasion (wear) rating, from 0 to 5. For most homes, PEI 3 suits general residential floors and PEI 4 is a safe choice for busy areas, hallways and entries. PEI 5 is built for commercial traffic. Walls have no PEI requirement, so wall-only tiles can have a lower rating. We’ll confirm a tile is rated for where you’re using it.
Q.14Marble-look porcelain vs real marble - which should I choose?
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Real marble is beautiful but porous and acid-sensitive, so it stains, etches and needs regular sealing - a lot to manage in a bathroom or kitchen. Marble-look porcelain gives you the veining and elegance with none of that: it’s non-porous, stain-proof and never needs sealing. We’d steer most Sydney homes to marble-look for wet and high-traffic areas; see our marble-look range to compare.
Q.15Can I use timber-look tiles outdoors or in bathrooms?
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Yes - that’s one of their biggest advantages. Timber-look porcelain is completely waterproof, so it works in bathrooms, laundries and outdoors where real timber can’t go, and you can even flow the same plank from inside out to the deck. For outdoor and pool areas, just choose a slip-rated exterior version. Browse our timber-look range to see the options.
Q.16Can I use the same tile on the floor and the walls?
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Usually yes for floor-rated tiles - running one tile across the floor and up the walls is a popular way to make a bathroom feel calm and larger. The reverse isn’t safe: many wall tiles aren’t strong or slip-rated enough for floors, so always check a tile is floor-rated before using it underfoot. Ask us and we’ll confirm what each range is suited to.
Q.17What tile size makes a small bathroom look bigger?
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Larger tiles with fewer grout lines tend to make a small bathroom feel more open, and light, consistent colours bounce the light around. Running the same tile up the walls and across the floor removes visual breaks too. For shower floors you’ll still want smaller mosaics or a textured tile for grip and drainage. We’ll help you balance the look with slip safety.
Q.18What sizes and finishes are available?
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Plenty - from mosaics and classic 300×600mm tiles up to large-format panels of 600×1200mm and beyond, plus timber-look planks and 20mm outdoor pavers. Finishes include matte, polished, lappato (semi-polished) and structured anti-slip surfaces, many with rectified (precision-cut) edges for fine grout lines. Tell us your space and look and we’ll match you to the right size and finish.
Q.19What does rectified mean, and matte vs polished vs lappato?
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Rectified means the tile is precision-cut to an exact size with crisp edges, which allows very thin, neat grout lines and a seamless look - ideal for large-format. On finish: matte is soft and non-reflective with better grip, polished is glossy and reflective (best on walls and dry floors), and lappato is a semi-polished, part-honed finish that sits in between. We’ll recommend the right finish for each room.
Q.20Which brands and ranges do you stock?
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We carry leading designer ranges including Andrea Giorgini (Cloud, Royce), RAK Ceramics (Crystal White, Rapolano Marble, Murano, Portofino, Surface 2.0 and more), Onix glass mosaics, and our own house ranges such as Dunes, Galaxy, Terrazzo and Cotto & Cuero. We carry more in-store than online, including the full Onix mosaic collection, so if you can’t see something just ask.
Installation & care
Q.21Can you tile over existing tiles?
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Often, yes - if the existing tiles are well stuck down, flat and sound, a tiler can lay new tiles over them using the right primer and adhesive, which saves the mess and cost of demolition. It does raise the floor height (worth checking at doorways and against baths), and any drummy or loose tiles must be fixed first. Your tiler will assess the substrate; we’ll help you choose a suitable tile.
Q.22Do porcelain or ceramic tiles need sealing?
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Glazed porcelain and ceramic tiles don’t need sealing - the glaze is already non-porous. Natural stone and some unglazed, textured or terracotta-look tiles do need sealing to resist stains. In every case it’s worth sealing the grout, as that’s the most porous part of a tiled surface. We’ll tell you whether a particular tile needs sealing when you enquire.
Q.23How long before you can walk on or use newly tiled floors?
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As a general rule, leave tiles about 24 hours after laying before light foot traffic, and wait until the grout has cured (usually another 24 hours) before heavy use or getting the area wet. Wet areas like showers need the waterproofing to cure first too. Always follow your tiler’s and the adhesive manufacturer’s timings, as they vary with product and weather.
Q.24How do I clean and maintain porcelain tiles?
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Porcelain is one of the easiest surfaces to live with - sweep or vacuum, then mop with warm water and a pH-neutral cleaner. Avoid harsh acids and bleach on natural stone and on coloured grout, skip oil-based or waxy cleaners that leave a film, and wipe spills on grout promptly. Glazed porcelain needs no sealing or polishing.
Q.25Can I use tiles with underfloor heating?
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Yes - porcelain and ceramic tiles are an ideal surface over underfloor heating because they conduct and hold heat well and are unaffected by it. Both electric and hydronic systems work under tile; your tiler uses a flexible adhesive suited to heated floors. Let us know if your floor is heated and we’ll keep it in mind with your tile choice.
Delivery & Sydney
Q.26Do you deliver across Sydney?
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Yes. We deliver right across Sydney - from the Eastern Suburbs and Inner West to the North Shore, Northern Beaches, the Sutherland Shire, the Hills and Western Sydney. Delivery is quoted with your tiles based on the quantity and your address. You’re also welcome to collect by arrangement if that’s easier.
Q.27Where can I buy designer tiles in Sydney?
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tile.sydney is an online designer-tile retailer serving all of Sydney - browse the full range online, add what you like to a quote, and we’ll send pricing, samples and availability. We deliver Sydney-wide and offer showroom visits by appointment. It’s designer porcelain, stone, terrazzo, timber-look and glass-mosaic tiles, with honest advice for homeowners, renovators, designers and trade.
Q.28Where is your showroom?
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Our Sydney showroom is open by appointment, Monday to Friday. It’s the best way to see ranges at full size and compare finishes side by side. Get in touch and we’ll arrange a time that suits.
Still have a question? Contact us or request a detailed quote - or browse the full range and add what you love to your quote.
Ready for pricing?
Add the tiles you love to your quote and we'll send current pricing, availability and samples - delivered Sydney-wide.